Privacy & Terms

Privacy policy
Sub-processors list
Contact

This privacy policy (the Privacy Policy) contains information how PAYSOLUT, UAB (PAYSOLUT or we) manages the information obtained from its clients’ and vendors’ representatives, candidates, website (www.paysolut.com, the Website) or LinkedIn (www.linkedin.com/company/paysolut, PAYSOLUT LinkedIn) visitors.

Privacy Policy describes what personal data we collect, how we obtain it, on what basis and for what purposes we use your personal data, how we use it, how long we store your personal data, who we share your personal data with, how we protect your personal data and your rights. PAYSOLUT respects your privacy and is committed to protecting your personal data.

  1. Data controllers

PAYSOLUT is the data controller of your personal data listed in this Privacy Policy.

Name PAYSOLUT, UAB
Legal entity code 305217021
Address Gynėjų str. 4-333, LT-01109 Vilnius, Lithuania
E-mail dataprivacy@paysolut.com
Phone +370 664 68438

We process your personal data listed below in accordance with the applicable legislation, including the Regulation (EU) 2016/679 (General Data Protection Regulation, the GDPR) and other applicable data protection laws. By accessing the Website, you become legally bound by this Privacy Policy.

By using any of the services on the Website or PAYSOLUT LinkedIn or by providing PAYSOLUT with any information about yourself, you understand that your personal data will be used as set out below. You are not allowed to use the Website if you do not fully agree to the Privacy Policy.

If you have any questions regarding this Privacy Policy, you may contact PAYSOLUT at any time by e-mail (dataprivacy@paysolut.com).

  1. Personal data

Personal data is any information that relates to an identified or identifiable living individual. Different pieces of information, which collected together can lead to identification of the particular person, also constitute personal data.

Please do not send to PAYSOLUT any personal data, especially sensitive personal data, about yourself if you do not want such information to be used in any way.

The Website is available for individuals 18 years of age or older. If you are 14 or older, but under 18, please read this Privacy Policy carefully with your parent or guardian to make sure that you understand and will comply with this Privacy Policy.

Paysolut does not collect data from individuals under 14, so if you are under 14, you should not use this Website and should not provide your personal data to PAYSOLUT.

Information about you will be collected, if provided by you directly or via certain facilities on our Website or PAYSOLUT LinkedIn. The purpose of these facilities is apparent at the point where you provide your personal information and PAYSOLUT only uses your information for those specific purposes. Also, if you are a client, potential client or a vendor (or their representative), we will collect personal data that is required to provide you with our services or for our partnership.

  1. Personal data collected and its purposes and legal grounds

PAYSOLUT will process your personal data for the following purposes and based on the related lawful basis:

  • Direct interactions
Purpose Direct interactions. Handling your queries sent to PAYSOLUT via e-mail, phone or via form provided on the Website or PAYSOLUT LinkedIn. For example, when you apply for our services, give us feedback about PAYSOLUT services or contact us regarding other matters.
Data subjects Persons submitting queries to PAYSOLUT via e-mail, phone or via form provided on the Website or PAYSOLUT LinkedIn.
Personal data ·      name, surname;

·      e-mail address;

·      phone number;

·      subject matter and text of your query.

Legal basis ·      your consent (Article 6(1)(a) of the GDPR);

·      the execution of a contract with you (or if needed to take steps at your request before entering into a contract) (Article 6(1)(b) of the GDPR);

·      our legitimate interest to process your query and provide you with the accurate and extensive information about our services and activities (Article 6(1)(f) of the GDPR).

Storage Data will be stored for 1 year following the receipt of your query.  In some individual cases, in accordance with the applicable legal requirements, your personal data might be stored longer.

If you fail to provide your personal data, we may not be able to process your query properly and provide you with the information you seek. We may obtain the above personal data directly (e.g. via Website) or via third sources (e.g. PAYSOLUT LinkedIn).

  • Recruiting
Purpose Recruiting. Handling the personal data of the candidates of PAYSOLUT.
Data subjects Candidates of PAYSOLUT.
Personal data ·      name, surname;

·      e-mail address;

·      phone number;

·      text of our communication;

·      professional social media accounts and information provided therein to the extent this is necessary in order to determine the suitability of the candidate for the specific position;

·      information about your experience and other information provided by you in your CV and / or other documents.

Legal basis ·      our legitimate interest to find new colleague (Article 6(1)(f) of the GDPR);

·      necessary take steps at your request before entering into an employment contract (Article 6(1)(b) of the GDPR);

·      your consent (Article 6(1)(a) of the GDPR).

Storage PAYSOLUT will store the personal data about the candidate for as long as the selection to the specific position is taking place and 6 months after that. Based on your consent such personal data may be stored longer.

PAYSOLUT does not process candidate’s personal data on convictions and criminal offenses. The only possible exception could be based on the necessity to verify that a person meets the requirements for specific duties when this is clearly specified in laws and regulations.

If you fail to provide your personal data, we will not be able to invite you for an interview and / or evaluate your suitability for a position. We may obtain the above personal data directly (e.g. via Website) or via third sources (e.g. PAYSOLUT LinkedIn).

  • Functions of the Website

All information about tools we use to maintain the functioning of our Website (including cookies) and related data privacy matters may be found in section “Cookies” below. The legal basis for the use of the necessary cookies is our interest to ensure the proper functioning of the Website (Article 6(1)(f) of the GDPR). The Website does not use other types of cookies at the moment.

  • Clients and vendors
Purpose Communication with the representatives of our (potential) clients and (potential) vendors. Day‑to‑day business communication related to the services and / or goods provided.
Data subjects Representatives of our (potential) clients and (potential) vendors.
Personal data ·      name, surname;

·      e-mail address;

·      phone number;

·      company name and position in the company;

·      subject matter and text of our communication.

Legal basis The execution and of a contract with you (or if needed take steps at your request before entering into a contract) and processing of your requests (Article 6(1)(b) of the GDPR).
Storage Data will be stored for 10 years following the respective communication if we enter into an agreement. If personal data are indicated in the agreement between Paysolut and its client / vendor, then personal data will be stored for 10 years as of the date of expiration of the agreement. If no agreement is concluded, communication data will be stored for 5 years following the respective communication.
  • Social networks
Purpose Managing and administering PAYSOLUT social network (i.e. PAYSOLUT LinkedIn).
Data subjects Users of LinkedIn interacting with PAYSOLUT LinkedIn.
Personal data ·      social network profile name;

·      profile picture;

·      public comments made in PAYSOLUT LinkedIn;

·      subject matter and text of your queries, if any.

Legal basis Your consent (Article 6(1)(a) of the GDPR) or our legitimate interests to communicate with our followers (Article 6(1)(f) of the GDPR).
Storage Such personal data will be stored until the PAYSOLUT LinkedIn is actively used by PAYSOLUT, unless you by yourself at any time delete (or ask us to delete) your personal data earlier on.
  1. Data retention

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements. The relevant retention terms are indicated in sections “Personal data collected and its purposes” and “Cookies”.

PAYSOLUT will only retain your personal data for as long as necessary to fulfil the purposes it was collected and processed for. This includes, for example, the purposes of satisfying any legal, regulatory, accounting, reporting requirements or the establishment or defence of legal claims. At the end of the above deadlines, your personal data will be deleted. In some cases, if required or allowed by relevant laws, your personal data may be stored for a longer period of time.

  1. Cookies
  • What are cookies?

Cookies are text files containing small amounts of information which are sent to your browser and stored on your computer, mobile phone or other device when you visit a website. The website sends information to the browser which then creates a text file.

  • First party cookies are cookies set by the Website. Only PAYSOLUT may read them. In addition, the Website may use (but does not currently use) external services, which also set their own cookies, known as third-party cookies.
  • Persistent cookies are cookies saved on your computer and that are not deleted automatically when you quit your browser, unlike a session cookie, which is deleted when you quit your browser. Persistent cookies send information back to the website each time you return.

The purpose of our used cookies is to enable the Website to remember your preferences for a certain period of time. In such case you do not have to re-enter them when browsing the Website during the same visit. Cookies can also be used to establish anonymised statistics about the browsing experience on our Website (currently we do not have such cookies on the Website).

  • How do we use cookies?

PAYSOLUT uses the following cookies:

Cookie name Provider Description Retention
elementor (HTML) paysolut.com Necessary cookie for the basic functions of the Website. Used in context with the Website’s WordPress theme. The cookie allows PAYSOLUT to implement or change Website’s content in real-time. Persistent
wp-settings-2 / wp-settings-time-2 paysolut.com Necessary cookie for the basic functions of the Website. The cookie is used to customize your view of the main site interface. 1 year
_law paysolut.com Necessary cookie for the basic functions of the Website cookie banner. 1 year
  • How can you manage cookies?

PAYSOLUT informs that you can delete all cookies stored on your computer, and in most browsers, you can set cookies not to be saved. First of all, you can delete all cookies that are already on your device by clearing the browsing history of your browser. This will remove all cookies from all websites you have visited. Be aware though that you may also lose some saved information (e.g. saved login details, site preferences).

Please be aware that if cookies are disabled, you may lose the ability to use the many features necessary to make the Website work as well. If you need more information about cookies, visit http://www.aboutcookies.org. On this website you may find detailed, independent information on how to disable cookies through your browser preferences and how to remove cookies that are already on your computer. In order to remove cookies from your mobile phone, you should find this information in the user guide for your phone.

  1. Data sharing and transfer

Any information that you provide, including any data collected by using cookies, may be processed by PAYSOLUT and shared with third parties (data processors), which provide PAYSOLUT with services and act on its behalf (e.g. companies providing marketing / advertising services, companies providing data centre services, IT service providers, accounting service providers, etc.). PAYSOLUT ensures that processing of personal data by such third parties will be based on legitimate legal ground and will be performed in accordance with lawful instructions of PAYSOLUT and in compliance with the GDPR and other legal requirements.

The personal data may also be transferred to the relevant personal data recipients / external third parties. Specifically, PAYSOLUT may share personal data with the following categories of third parties (data processors, data recipients or individual data controllers) as necessary:

  • courts, arbitrators, mediators, opposing party and their lawyers (if needed for the legal proceedings), police, law enforcement authorities, tax authorities, other government or municipal institutions (if expressly required by relevant laws) or other persons or entities performing official functions assigned to them (e.g. notaries, debt collection companies), our professional advisers such as lawyers, consultants, auditors or accountants (if needed for the protection of our legitimate interests), service providers who provide information technology, Cloud and system administration services, marketing, accounting, postal or courier or other services, other entities in the same group of companies as part of regular reporting activities on company performance, accounting, in the context of a business reorganisation or group restructuring exercise, for system maintenance support and hosting of data, other persons or entities if needed to provide you with services as effectively as possible.

Also, PAYSOLUT may share personal data when entering into business transactions, i.e.: (i) in the case the financial or legal audit (due diligence) or when other inspection of PAYSOLUT is being carried out – to the persons performing said audit / inspection; (ii) in the case it is intended to transfer PAYSOLUT company shares (any part thereof) or PAYSOLUT as a business (any part thereof) – to the potential transferees (their representatives), (iii) any reorganisation, merger, incorporation of a joint venture, or any other transfer of PAYSOLUT’s business, property or shares (also if related to bankruptcy or and other similar procedure). PAYSOLUT shall ensure that the confidentiality of personal data is preserved in this case.

Third countries. PAYSOLUT will not transfer your personal data to the third countries (countries outside the EU / EEA), unless this is deemed necessary. PAYSOLUT may transfer your personal data to its subsidiaries or group companies outside the EU / EEA, if proper safeguards pursuant to the GDPR are applied. This may be the case if PAYSOLUT must involve external parties, e.g. IT capacities providers. PAYSOLUT makes every effort to ensure that such data transfers comply with the requirements of the GDPR and implements appropriate measures to ensure that your personal data remains protected and secure. You may find more about such measures by contacting us directly via phone or e-mail as indicated above.

  1. Data protection measures

PAYSOLUT implements appropriate and GDPR-compliant technical and organizational measures to protect your personal data against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access, and against all other unlawful forms of processing.

While PAYSOLUT strives to protect the personal data PAYSOLUT processes, please understand that PAYSOLUT cannot ensure or warrant the security of any information that you transfer to us since these days no method of data transmission or storage can be 100% secure.

  1. Your rights

You have the following rights with respect to your personal data:

Right to be informed and right of access We are obliged to provide clear and transparent information about our data processing activities. This is provided by this Privacy Policy.

You also have the right to obtain from PAYSOLUT confirmation as to whether or not your personal data is being processed and to access the information about how PAYSOLUT processes your personal data. Also, this enables you to receive a copy of the personal data we hold about you.

Right to rectification You have the right to obtain from PAYSOLUT the rectification of your inaccurate or incomplete personal data. However, we may need to verify the accuracy of the new data you provide to us.
Right to erasure (‘right to be forgotten’) You have the right to ask us to delete or remove personal data where there is no good reason for us continuing to process it, if:

·       personal data is no longer necessary in relation to the purposes for which it was collected or processed,

·       you withdraw the consent on which the processing is based and there is no other legal ground for the processing,

·       you object to the processing as described below and there are no overriding legitimate grounds for the processing,

·       personal data has been unlawfully processed,

·       personal data has to be erased for compliance with the applicable legal obligation;

·       personal data has been collected in relation to the offer of information society services to a person below 14 years.

Please note that Article 17(3) of the GDPR establishes some exceptions for such cases where processing is necessary. If they are applied in your case, we will inform you about them accordingly.

Right to restriction of processing You have the right to obtain from PAYSOLUT restriction of processing (to suspend it), if:

·       you contest the accuracy of personal data, for a period enabling us to verify the accuracy;

·       the processing is unlawful and you oppose the erasure of the personal data and request the restriction of its use instead;

·       we no longer need the personal data for the purposes of the processing, but you require it for the establishment, exercise or defence of legal claims;

·       you object to processing as described below pending the verification whether our legitimate grounds override your legitimate grounds.

Where processing has been restricted, such personal data shall, with the exception of storage, only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest.

Right to data portability You have the right to receive your personal data, which you have provided to PAYSOLUT, in a structured, commonly used and machine-readable format and have the right to transmit this data to another controller, if:

·       the processing is based on a consent or on a contract, and

·       the processing is carried out by automated means.

You also have the right to have the personal data transmitted directly from PAYSOLUT to such another controller, where technically feasible.

Right to object You have the right to object, on grounds relating to your particular situation, at any time to processing of your personal data which is based on necessity for the performance of a task carried out in the public interest or for the purposes of the legitimate interests of PAYSOLUT, including profiling based on those provisions.

PAYSOLUT will no longer process the personal data unless we demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims.

Right to withdraw the consent If the processing of your personal data is based on your consent, you have the right to withdraw this consent at any time. Your withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
Right to lodge a complaint with a supervisory authority You have the right to lodge a complaint with a supervisory authority in the EU member state of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of your personal data infringes the GDPR.

Lithuanian supervisory authority is Lithuanian State Data Protection Inspectorate, address L. Sapiegos str. 17, 10312 Vilnius, Lithuania, e-mail ada@ada.lt, website https://vdai.lrv.lt/.

PAYSOLUT would recommend and be grateful if you contact us before lodging a complaint to the relevant supervisory authority and express your concerns or questions to us. We will do our best to assist you with all your queries.

To exercise these rights, you should make a written request at dataprivacy@paysolut.com. PAYSOLUT will exercise your rights within 30 days. If the request is very complex or the number of received requests is very high, this term may be extended for 60 days. In this case, we will notify you about this extension and reasons for it within 30 days from your request. In order to ensure data protection and properly exercise your rights, PAYSOLUT has the right to ask you to provide proof of your identity.

  1. Changes

PAYSOLUT may, at its sole discretion, change, modify, add or remove any portion of the Website, the Website content and / or this Privacy Policy, in part or in its entirety, at any time based on new functions or regulations. Any changes to this Privacy Policy are effective from the date of their publication. You undertake to review this Privacy Policy periodically to become aware of any changes. In case of any major changes to this Privacy Policy, we will inform you separately.

  1. Disclaimer

The Website may include links to the websites that are owned, published and maintained by any third party, e.g. PAYSOLUT LinkedIn. PAYSOLUT LinkedIn is operated by LinkedIn Ireland Unlimited Company and their privacy policy may be found here. PAYSOLUT does not undertake any responsibility for the accuracy or reliability of any such third‑party websites. We would recommend that you should read the privacy policy/statement of the other parties with whom you interact if you have any questions regarding their use of your personal data.

The Website and its contents are provided for general information purposes only. PAYSOLUT assumes no responsibility for the information and material on the Website.

To the extent permissible by applicable laws PAYSOLUT is not responsible or liable for any matter relating to you or any third parties accessing or using this Website and its contents.

  1. Details of the Website and ownership

The Website, content of the Website, code of the Website, design, domain name, all copyrights, trademarks, databases, corporate names and other intellectual property or other property related to the Website and / or its contents are fully owned by PAYSOLUT and are protected by national and international intellectual property laws and other legislation.

Unless expressly permitted by PAYSOLUT, you have no right, in any form and by any means, to copy, capture, reproduce in any form or manner, launch, publish, transfer, sell, translate, reprocess, submit, licence, modify, create derivative works from or based upon, republish, edit, transmit, retransmit or otherwise make public, publicly perform or display, frame, distribute or use, in part or in its entirety, the Website, the Website content or Website code.

  1. Contact

For any information regarding the Website or PAYSOLUT LinkedIn, PAYSOLUT and your personal data please contact us by e‑mail: dataprivacy@paysolut.com

PAYSOLUT use certain Sub-processors for the purposes of provision of its services.

A Sub-processor is a processor engaged by PAYSOLUT for the purposes of processing of Customer data under a Software as Service agreement between the Customer and PAYSOLUT (the “Service agreement”). A Customer is a PAYSOLUT business partner, who uses PAYSOLUT services under signed Service agreement. 

The information herein provides the up-to-date list of Sub-processors used by PAYSOLUT. 

PAYSOLUT will make updates to the Sub-processors list via this website. PAYSOLUT will notify Customer by email of changes to this page.

You can find an up-to-date list of Sub-processors below. 

Sub-processor name 

Sub-processing Activities

Website, Privacy Policy

Entity Country/ Processing Location 

Amazon Web Services EMEA SARL 

Cloud Service and Infrastructure (Storage Service, etc.)

https://aws.amazon.com; https://aws.amazon.com/privacy/ 

Luxembourg*

Customers data is hosted at data centers in EU territory: Germany (Frankfurt) unless otherwise agreed upon with Customer in writing

Atlassian Pty Ltd (Jira Service Desk)

Customer Support

https://atlassian.com/; 

https://atlassian.com/legal/privacy-policy

Australia*

For further details at 

https://www.atlassian.com/trust/privacy/latest-updates/international-data-transfers 

https://www.atlassian.com/trust/privacy/country/europe-and-gdpr#data-transfers 

https://www.atlassian.com/legal/sub-processors

https://www.atlassian.com/trust/faq 

https://www.atlassian.com/trust/security/security-practices#team 

Baltic Amadeus UAB

IT services

https://www.ba.lt/en/ https://www.ba.lt/en/privacy-policy/

Lithuania* 

Canarius MB

Programming services

Lithuania* 

Google Cloud EMEA Limited 

G Suite used for e-mail communication, collaboration with Customers, document Storage, Meet (web meetings) etc. 

https://cloud.google.com 

https://policies.google.com/privacy?hl=e

Ireland*

The processing location in EU territory

For further details at 

https://support.google.com/cloud/contact/dpo 

https://cloud.google.com/terms/subprocessors 

INFOBIP Limited

Multi-factor Authentication, SMS messaging and e-mail notifications, campaign platform and related Customer Technical Support

https://infobip.com/

https://infobip.com/policies/privacy

United Kingdom*

The processing location within EU/EEA/ United Kingdom** and outside of EU/EEA, only if needed for Customer Technical Support

For further details at 

https://www.infobip.com/policies/processors 

https://www.infobip.com/offices 

* Entity Country

** The United Kingdom received the European Commission’s Adequacy Decision on 28 June 2021

List of Processors

To ensure an efficient conduct of everyday business activities PAYSOLUT, as a controller, sometimes uses trusted third parties who may process personal data on PAYSOLUT behalf. 

You can find the list of Processors below.

Processor name 

Processing Activities

Website, Privacy Policy

Entity Country/ Processing Location 

Dokobit UAB

Services for document e-signing and validation of e-signatures

https://www.dokobit.com/

https://www.dokobit.com/compliance/privacy-policy

https://www.dokobit.com/compliance

Lithuania* 

The processing location in EU territory

Upon Customer’s written request at email: dataprivacy@paysolut.com, PAYSOLUT shall notify the Customer for any changes in the Sub-Processors list. Please include your company’s name and contact. 

Last updated: September 1, 2022.

Last modified: August 26, 2022

! This is not the current version of this document. View the current version

PAYSOLUT use certain Sub-processors for the purposes of provision of its services.

A Sub-processor is a processor engaged by PAYSOLUT for the purposes of processing of Customer data under a Software as Service agreement between the Customer and PAYSOLUT (the “Service agreement”). A Customer is a PAYSOLUT business partner, who uses PAYSOLUT services under signed Service agreement.

The information herein provides the up-to-date list of Sub-processors used by PAYSOLUT.

PAYSOLUT will make updates to the Sub-processors list via this website. PAYSOLUT will notify Customer by email of changes to this page.

You can find an up-to-date list of Sub-processors below.

Sub-processor name

Sub-processing Activities

Website, Privacy Policy

Entity Country/ Processing Location

Amazon Web Services EMEA SARL

Cloud Service and Infrastructure (Storage Service, etc.)

https://aws.amazon.com; https://aws.amazon.com/privacy/

Luxembourg*

Customers data is hosted at data centers in EU territory: Germany (Frankfurt) unless otherwise agreed upon with Customer in writing

Atlassian Pty Ltd (Jira Service Desk)

Customer Support

https://atlassian.com/;

https://atlassian.com/legal/privacy-policy

Australia*

For further details at

https://www.atlassian.com/trust/privacy/latest-updates/international-data-transfers

https://www.atlassian.com/trust/privacy/country/europe-and-gdpr#data-transfers

https://www.atlassian.com/legal/sub-processors

https://www.atlassian.com/trust/faq

https://www.atlassian.com/trust/security/security-practices#team

Baltic Amadeus UAB

IT services

https://www.ba.lt/en/ https://www.ba.lt/en/privacy-policy/

Lithuania*

Canarius MB

Programming services

Lithuania*

Google Cloud EMEA Limited

G Suite used for e-mail communication, collaboration with Customers, document Storage, Meet (web meetings) etc.

https://cloud.google.com 

https://policies.google.com/privacy?hl=e

Ireland*

The processing location in EU territory

For further details at

https://support.google.com/cloud/contact/dpo

https://cloud.google.com/terms/subprocessors

INFOBIP Limited

Multi-factor Authentication, SMS messaging and e-mail notifications, campaign platform and related Customer Technical Support

https://infobip.com/

https://infobip.com/policies/privacy

United Kingdom*

The processing location within EU/EEA/ United Kingdom** and outside of EU/EEA, only if needed for Customer Technical Support

For further details at

https://www.infobip.com/policies/processors

https://www.infobip.com/offices

* Entity Country

** The United Kingdom received the European Commission’s Adequacy Decision on 28 June 2021

Upon the Customer’s written request at email: dataprivacy@paysolut.com, PAYSOLUT shall notify the Customer for any changes in the Sub-Processors list. Please include your company’s name and contact.

Last modified: August 26, 2022

! This is not the current version of this document. View the current version

For privacy related matters please contact by email: dataprivacy@paysolut.com or phone: +370 664 68438

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PAYSOLUT UAB, Gynėjų str. 4-333, Vilnius, Lithuania, company number 305217021

Information and contact details of PAYSOLUT subsidiary company:
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Privacy & Terms